TPA Resources
Your trusted source to bring you answers when it matters most!
Call center support
Our live customer service representatives provide seamless real time answers for members and providers integrated with our clinical teams for a one touch concierge care coordination experience, such as;
- Health plan benefit questions
- Eligibility verification
- Claims status
- Locating a preferred provide through Patient Navigation
- Providers direct access to in house precertification and clinical teams.
TPA Consulting Services
Our in-house experts help TPAs identify areas of improvement to eliminate or reduce costs achieving the most efficient strategic solutions:
- Processes & procedures assessments for best practice initiatives
- System review improvement programs
- Regulatory compliance review
- Vendor management and recommendations